Flexible IT Support Services in Hong Kong

We offer different support levels suiting your needs for networking, servers and other hardware setup.

IT Support

Your go-to IT support specialist in Hong Kong

Hong Kong based businesses have a particularly strong need to stay connected, both to each other and to the outside world. High-end international trade platforms and forms of communication, including share trading, teleconferencing, ecommerce and more, require databases to be online, internet connections to be 100%, and PCs or workstations to be functioning at 100%. With the help of an expert desktop support engineer from Kite Systems, you can ensure that you make the most of your important IT infrastructure investments.

Kite has IT desktop support solutions that fit your budget and purposes. If you have very stringent IT systems and infrastructure needs, we can help you. For example, we have helped our clients pass PCI compliance for credit card processing, designed and installed major infrastructure projects, and dealt with IT audits. On the other hand, if all our client needs is simple IT support services, we have both in-house, part-time, and remote support options available at a price that fits your budget.

We believe the best business practice is to foster solid long term client relationships. We do this by tailor making best IT support solutions suitable for our client's budget, and cash flow, and yet not losing sight of sustainable long term benefits. Having adopted the right technology to do remote IT support, we are capable of helping our clients with economical outsourced and offshore support alternatives.

For clients with highly technical needs for performance, high-availability, redundancy, and disaster recovery, our corporate experience can surely help. Our desktop support specialist team has helped high volume traffic websites for major publishers, and real time gaming application sites for big players in the industry. We also maintain Our work can be both robust and fast.

We can support you in a break/fix capacity or as a contracted mangaged service provider (MSP), depending on your company's specific needs and the complexity of your IT environment. We can work with you to provide a support package that fits within your budget, company size and geographic locations. We can also tailor support for your specific industry needs. We have experience in maintaining IT infrastructure in many industries including legal, finance, accounting, medical, call centers, event and conferencing, and many niche industries in between.

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Services

Indoor and Outdoor WIFI

  • Indoor WIFI
  • Outdoor WIFI
  • High Density WIFI

Kite Systems has experience designing, installing, and maintaining WIFI in many different types of environments. These range from office WIFI to gallery and commercial space WIFI, and outdoor event WIFI.

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Office Infrastructure

  • IT Audits
  • Support Evaluation
  • SME Network Design

As a business grows from start up to thriving SME, I.T. can become overstretched. Networks and systems grow organically with the company and often don't provide the levels of protection and productivity.

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Network Design and Support

  • Virtualisation
  • Thin Client

Kite Systems has many years experience in designing SME and enterprise grade network infrastructure, both for the LAN and WAN. In addition to in house networks we are experts in managing distributed.

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Messaging & Email

  • Messaging
  • Mobility

Kite Systems has a huge amount of expertise in designing enterprise grade messaging systems based around Office 365, Microsoft Exchange, Google G Suite, Zimbra, Postfix, Sendmail, Qmail, and Lotus Domino mail servers.

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Systems Engineering

  • Infrastructure Design and Implementation
  • Productivity
  • System Migrations
  • Green Computing

From determining the correct applications, infrastructure and networking requirements for your business, to deploying and configuring the solution, we are ideally placed to design and implement end to end.

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Software and Hardware

  • Authorized Resellers
  • Software Expertise
  • Hardware Expertise

Kite Systems has expertise with many best of breed products in an ever-evolving IT industry.

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Cloud Computing

  • Amazon Web Services (AWS)
  • Microsoft Azure
  • Google Cloud

Kite Systems has several years of extensive experience in managing Cloud Computing environments. We primarily focus on Amazon Web Services, which is where a majority of the projects we have developed and support reside.

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IT Audits

  • Systems and Procedures
  • Disaster Recovery
  • Security
  • Company IT Policies

Kite Systems can perform a complete end to end audit of your company's IT systems.

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Security

  • Systems Security
  • Data Security
  • Ransomware Prevention
  • Disaster Recovery

Security and resilience to external attacks are of increasing importance in the modern business environment.

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Let's Get Talking

Need to find out more before getting started? Simply fill out the form below with your contact details and some brief information about what we can help you with. Then sit back and let us get back to you.

Postal Address

Kite Systems
3F
HK and Macau Building
156-157 Connaught Road Central
Sheung Wan
Hong Kong

Telephone Number

+852 2815 7610